About the Company (VIVA)
VIVA is one of the leading international logistics companies in the world for air, sea, road, rail, and contract logistics. VIVA has remained relevant and a trendsetter in the logistics business for its exemplary services and efficient client care.
| Wise BI is very flexible and has enabled us to integrate and also report on data, in this way while freeing up our development team to concentrate on bringing value to customers.
Heizel |
Challenges Faced
VIVA was severely challenged by scattered inbound visibility data from multiple vendors and systems such as CargoWise, Vizion, and Project44. This confusion made it challenging for VIVA to allocate and harness the potential of visibility of data effectively. To this end, VIVA planned a global test across 1000 shipments, resulting in over 10000 tracking events to understand the optimal data visibility source and the right partner for future investment.
Solution
When it was time for VIVA’s data visibility test, Wise BI was there to assist. In this case, Wise BI used its CargoWise platform to map shipment references to each visibility provider format to facilitate VIVA’s business need for a specific decision on visibility providers. Their pre-built integrations made it easy to process data in response to a common format regardless of the connection details of each provider and the setup.
Wise BI’s solution did not just involve the integration of data. VIVA connected their data lake in Wise BI for starting data visibility ingestion and analysis. During integration, Wise BI offered features such as auto-generated logs and error reporting that could be reviewed and solved.
Results
Within two weeks, with the help of Wise BI, VIVA obtained all the data it required to evaluate and select the appropriate visibility provider. Thus, having the data link between the selected visibility provider and VIVA’s existing systems, VIVA could use its data visibility more effectively for decision-making and serving its customers. This lays a foundation for further growth and prosperity of their digital transformation strategy.
Conclusion
Wise BI has technical and logistical knowledge to build connectivity for real-world environments. The feature-rich and flexible CargoWise platform made it easy for VIVA to connect with multiple third-party SaaS providers without overly burdening their development team with concerns over mappings.
Thus, with the help of BI tools, VIVA was able to optimize the work on the organization of data integration and enhance the company’s overall performance. If your company also needs the same data visibility then contact us today!
