Streamlining BI Operations for an Australia-based company with Our CargoWise Expertise

About the Company (MEORD)

MEORD is considered one of the leading logistics and supply chain management corporations as it functions worldwide. The company has a generally built reputation of excellence in its operation of logistics efficient service delivery with the help of advanced technologies.

The CargoWise-based solution from Wise BI met our unique BI requirements and was executed with the utmost accuracy.

Leo
MEORD, Director

 

Challenges Faced

The BI team at MEORD faced a significant challenge due to their lack of experience with CargoWise. The task required for integrating data was unsuitable, given their limited prior experience with the system. This gap in expertise resulted in incomplete and inaccurate customer reports, which in turn made the overall operation unsmooth and inefficient.

Additionally, there was a pressing need for a high level of customization in BI solutions to meet MEORD’s operational requirements. This customization had to be carefully balanced to ensure it did not diverge significantly from the standard CargoWise template, maintaining system integrity and compatibility.

Furthermore, MEORD needed to recognize the value of learning from existing customers who were already successfully using CargoWise. By implementing best practices from these companies, MEORD could gain valuable insights and improve their own use of the system, ultimately enhancing their BI operations.

Solution

To overcome these challenges, Wise BI could present MEORD with a competitive BI solution that was appropriate to the kind of firm.

Wise BI leveraged its deep expertise in CargoWise to ensure that the BI solutions were precisely aligned with MEORD’s operational requirements. This expertise was critical in developing solutions that fit seamlessly within MEORD’s existing frameworks.

After identifying that the tools needed only slight adjustments from the CargoWise norms, we created custom-built solutions specifically tailored to meet MEORD’s unique needs. This personalization ensured that the BI tools were both effective and efficient for their operations.

In addition to custom solutions, we provided MEORD with complimentary comparisons by suggesting information from other CargoWise clients. These suggestions included potential optimization procedures for BI, enabling MEORD to adopt best practices from similar companies.

We also offered comprehensive training and support for MEORD’s BI team. This training ensured that those involved in data analysis and reporting were well-versed in handling the collected data using CargoWise solutions, thereby enhancing the overall accuracy and effectiveness of MEORD’s BI operations.

Results

  • Enhanced Reporting Accuracy: Better and more detailed customer reports which decreased the operational costs.
  • Seamless Integration: Implemented all the BI solutions compatible with CargoWise with less or no impact on the overall functionality.
  • Cost Efficiency: Reduced costs by leveraging existing CargoWise standards and learning from other customers’ experiences.
  • Improved Efficiency: Improved matters of data collection and reporting to create meaningful organizational data styles and better increase the organizational decision-making factor and operation augmentation. 
  • Effective Training: Ensured that MEORD’s BI team developed adequate skills and knowledge in the usage of CargoWise that enhanced the systems’ performances. 

Conclusion 

Wise BI enhanced MEORD’s BI activities by offering professional solutions compatible with CargoWise and a vast selection of related services. Due to an implementation of the values of CargoWise, MEORD is comfortable with Wise BI’s integration and improvements that other customers made, the company has seen an improvement in the accuracy of the reports.

The decided implementation of training and long-term assistance allowed MEORD’s BI team to use the tools that were deployed with them, which led to enhanced productivity and decision-making processes. 

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